At TruECaPS LLP, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, purchase our products, or otherwise interact with us.
By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you make a purchase, sign up for our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party services)
b. Usage Data
When you visit our website, we automatically collect certain information about your device and usage, such as:
- IP address
- Browser type and version
- Pages visited
- Date and time of access
- Referring website
- Geographic location (if enabled)
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, understand user behavior, and improve our website performance.
2. How We Use Your Information
The information we collect is used to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Improve our website, products, and services
- Send promotional emails (only if you opt-in)
- Personalize your shopping experience
- Comply with legal obligations
3. How We Share Your Information
We value your trust and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
- With service providers such as payment gateways, delivery partners, and marketing platforms who assist in operating our business.
- With legal or regulatory authorities if required by law, court order, or to protect our legal rights.
- In case of a business transfer, such as a merger, acquisition, or asset sale, your data may be transferred to the new owners.
All third parties are required to maintain the confidentiality and security of your information.
4. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:
- Secure servers
- SSL encryption
- Limited access to personal data on a need-to-know basis
- Regular monitoring and updates to our security systems
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your information to the best of our ability.
5. Your Rights and Choices
You have the right to:
- Access, correct, or update your personal information
- Request deletion of your data, subject to legal and operational requirements
- Opt out of marketing communications at any time
- Request a copy of the data we hold about you
To exercise any of these rights, please contact us at truecapseasonings@gmail.com
6. Cookies Policy
Cookies are small data files stored on your device when you visit our website. They help us:
- Recognize repeat visitors
- Save your preferences
- Analyze site performance
You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take appropriate steps to delete that information.
8. International Data Transfers
If you are accessing our services from outside Pakistan, please note that your information may be transferred to, stored, and processed in a country different from your own. By using our website, you consent to this transfer, storage, and processing.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “10/1/2025” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us at:
TruECaPS LLP
Email: truecapseasonings@gmail.com
Phone: +92 3486412195
Office Address: Faisalabad, Punjab, Pakistan
TruECaPS LLP – Trust. Enhanced. Clean. and Pure Seasonings.
We Trust in Natural.